Terms and Conditions

Swatty Creek Mill Boutique

Swatty Creek Mill (We, Us, I, Our) and Customer (You, Your, Yours) will be bound by these Terms and Conditions (Terms).

Payment Method(s)

Swatty Creek Mill accepts all major credit cards, debit cards, cash, PayPal, Klarna and Sezzle transactions.  Paypal may include transactions in the form of credit card, debit card and direct bank debits. Please note that Swatty Creek Mill does not accept check payments.  Additionally, some payment methods such as direct bank debits within PayPal, may take longer to process than other payment methods.

Returned Payments

For any payments returned, We reserve the right to assess a $10 processing fee per transaction. If You have more than 3 payments returned, your account with Us will be disabled and ordering suspended.

Order Processing Policy

We will process and fulfill orders within 1 business day (24 hours) following a finalized payment from the specified Payment Methods (ie, credit cards, debit cards, cash, Paypal, Klarna and Sezzle).  Please note that when a bank debit is used through PayPal, payment finalization may take up to 3 business days.  Your order will not be shipped until finalization of the payment.

Shipping Policy

We utilize Standard Shipping with the United States Postal Service (in some instances UPS or FedEx services are utilized to fulfill our orders). Shipping is only permitted to the United States and Canada.  Following the completion of an order, Swatty Creek Mill will process the order and ship within 1 business day (24 hours) with 2-day Shipping Service.  Please be aware that shipping may take up to 5-7 days for arrival due to weekends and holidays.  Shipping Rates are calculated based on the order weight and can be located on the Cart or Check-Out pages, following a Shipping Address being inputted by the purchaser.

Once your order has left our facility, we will send a confirmation email with the tracking information. Emails will come from contact@swattycreekmill.com.  Please check your Spam folder for any emails that you have not received.  For questions or concerns, please contact Swatty Creek Mill by telephone at 717-450-7289 or by email at contact@swattycreekmill.com.  Our Mailing Address is 28 W Main St., Hummelstown, PA, 17036.

If you need help with shipping or to request Expedited Shipping, please contact us by telephone at 717-450-7289 or by email at contact@swattycreekmill.com.

In-Store Pick-Up Policy

When requested at Check-Out, purchases may be picked-up in-store or curbside at no additional cost.  Orders will be fulfilled within 1 business day (24 hours).  An order “completion” email will be sent to the purchasing email address.

For curbside pick-up, once an order completion email is received, please contact us by telephone at 717-450-7289.

For purchases that are not picked-up within 14 business days, a credit will be issued back to the original payment method used for purchase and items restocked.  

Our business hours are Tuesday – Thursday 9am-2pm, Friday 9am-6pm, Saturday 9am-5pm and Sunday 10am-2pm, EST.  If you need a longer time frame or have questions, you may contact us by telephone at 717-450-7289 or by email at contact@swattycreekmill.com or by telephone at 717-450-7289.

Return Policy

We want You to feel like every item is the perfect match!  If it’s not the right fit, we’ll help you get it sorted and have you on your way.

You can return most items for a refund or store credit within 7 days of delivery. Return shipping costs apply and are the responsibility of the purchaser.  

There are a few items that can not be returned:

  • Sale/Clearance Items
  • Cloth Materials (i.e. apparel, throw pillows, blankets)
  • Bath & Body Products (i.e. soap, lotion)
  • Gift Cards
  • Personalized Items
  • Bundled items at discounted rates, e.g. “5 for $25” (unless the entire bundle is returned)
  • Items marked “Non-Returnable” on the description
  • Shipping Costs

If your item is damaged or defective through no fault of your own, these exceptions may not apply. In this case, we’ll work with you to find the best solution. 

You can choose to receive store credit for your return, or have the original payment method refunded.  With any associated return, shipping costs are the responsibility of the purchaser. 

Returns are the responsibility of the purchaser to ensure adequate packaging to ensure the item(s) are not returned damaged, in addition to the purchaser is responsible for return shipping costs.  Swatty Creek Mill does not refund the original shipping costs to the purchaser for returned items. Returned packages are to be sent to: Swatty Creek Mill, 28 W Main St., Hummelstown, PA 17036.   For Returns packages lost, stolen and/or damaged; Swatty Creek Mill reserves the right to provide partial or no credit to the purchaser.

To start a return, please contact us by email at contact@swattycreekmill.com or by telephone at 717-450-7289.  In order to process a return, it is required to provide the Order Number located on the enclosed packaging slip or Order Completion email, as well as verify the name and address of the purchaser. 

Once a Return package has been received, Swatty Creek Mill will  inspect the contents within 1 business day (24 hours) from receipt and issue a credit to the original purchasing method.  An email will also be sent to the purchaser notifying them of a credit issued. Please allow 5-7 business days for the credit to appear.  

Cancellations

You may cancel any order before it ships by contacting us by telephone at 717-450-7289 or by email at contact@swattycreekmill.com. However, once an item has been shipped, it cannot be cancelled.

If you missed the window to cancel the order, please reach-out to us right away by telephone at 717-450-7289 or email at contact@swattycreekmill.com to start a return. Please note that application shippied policies as defined within the Terms and Conditions will apply to cancelled orders. 

Promotions, Coupons and Rewards

We reserve the right, from time to time, utilize promotion, coupons and rewards within our shop. Promotions, coupons and rewards can be utilized on the Check Out screen prior to finalizing payment.  Not all promotions, coupons and rewards may be combined with other sales/offers.  Swatty Creek Mill reserves the right to limit promotions, coupons and rewards according to set requirements.  Promotions, coupons and rewards may be amended in accordance  with these Terms and Conditions.

Warranty Disclaimer and Limitations of Liability

SWATTY CREEK MILL MAKES NO DISCLAIMERS OR WARRANTIES OF ANY KIND, EXPRESSED OR IMPLIED, AS TO THE MERCHANDISE INCLUDED ON THIS SITE, NOR THE MERCHANDISE BEING SOLD TO YOU. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, SWATTY CREEK MILL DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. AND THERE ARE NO WARRANTIES EXPRESSED OR IMPLIED, WHICH EXTEND BEYOND DESCRIPTION OF THE MERCHANDISE ON OUR ORDER CONFIRMATION. SWATTY CREEK MILL WILL NOT BE LIABLE FOR CONSEQUENTIAL, INDIRECT, INCIDENTAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, COST OF COVER, LOSS OF BUSINESS, OR ANY OTHER SIMILAR DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR ANY CLAIM BY A THIRD PARTY. TO THE FULLEST EXTENT PERMITTED BY LAW, SWATTY CREEK MILL’S SOLE AND EXCLUSIVE LIABILITY TO YOU SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR YOUR PURCHASE OF MERCHANDISE FROM THIS SITE. THE AFOREMENTIONED LIMITATIONS OF LIABILITY SHALL APPLY TO ANY LOSS OR DAMAGE HOWEVER CAUSED AND REGARDLESS OF THE THEORY OF LIABILITY , WHETHER DERIVED FROM CONTRACT, TORT, INCLUDING BUT NOT LIMITED TO STRICT LIABILITY AND NEGLIGENCE , OR ANY OTHER LEGAL THEORY, EVEN IF SWATTY CREEK MILL WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF WHETHER ANY OF THE LIMITED REMEDIES HEREUNDER FAIL THEIR ESSENTIAL PURPOSE.

SWATTY CREEK MILL MAY MAKE CHANGES TO THIS SITE AND THESE TERMS AT ANY TIME. If we change the Terms and Conditions, we will publish an updated version under the Terms and Conditions link of our site prior to Check Out. Your access or use of the site after an updated version of the Terms and Conditions has been made available on this site, is your acknowledgement to the Terms.

Contact Information

Swatty Creek Mill, 28 W Main St., Hummelstown, PA 17036. 

TEL: 717-450-7289

EMAIL: contact@swattycreekmill.com

WEB: https://swattycreekmill.com